LockRite Locksmiths Ltd. established in the UK, with the goal of delivering trusted, professional locksmith services nationwide.
This year marks an important milestone for us at LockRite Locksmiths - 18 years of helping our customers feel secure in their homes and businesses. Since our very first job back in 2007, when a customer had snapped a key in their door, our focus has remained the same: to provide a trusted, reliable and professional locksmith service our customers can count on, day or night.
Eighteen years on, that focus remains unchanged. LockRite Locksmiths are trusted by tens of thousands of businesses and domestic customers across the UK. Through our business contracts, we're proud to work with many household names, delivering locksmith services for well-known organisations such as Halifax, Taylor Wimpey, Tesco, B&Q, Argos, Waitrose, Virgin Media, TK Maxx, Sainsbury's, TUI and many more.
We're delighted to have achieved a 4.9 out of 5 rating from over 9000 customer reviews across major platforms including Trustpilot, Reviews.io, Google Business, Google Seller Ratings and Checkatrade. We are ranked #1 in Trustpilot's Emergency Locksmith Services category, and 99% of reviewers on Reviews.io recommend our services.
But numbers only tell part of the LockRite story. Our journey in the industry continues to be shaped by our staff, locksmiths, partnerships, and innovations that have allowed us to grow whilst focusing on exceeding our customers' expectations. From introducing smart security solutions with trusted brands, to launching new services like LockRite Auto, our story is one of constant evolution.
The locksmith industry has seen a rise in imitators and short-lived competitors trying to replicate our model. While some have come and gone, LockRite has continued to lead the way. Our success is built on consistent quality, investment in locksmith training, the latest technology, and genuine customer care. We've earned our reputation through hard work and transparency, and we will always strive to be the Rite choice for people who want a locksmith they can trust.
Over the years, we've helped customers in countless situations. From being locked out of their home, to losing their keys, needing urgent lock repairs, or accessing a family safe. We've fitted video doorbells, installed and maintained smart locks and alarm systems, and carried out routine security maintenance, like repairing sticking doors or handles. Sometimes, the situations are a little more unusual, like the time a customer managed to lock themselves inside their porch, trapped between the front door and the porch door. Whatever the scenario, our locksmiths always respond quickly and professionally.
LockRite Locksmiths Ltd. established in the UK, with the goal of delivering trusted, professional locksmith services nationwide.
Achieved CHAS Certification, recognising our commitment to health and safety standards.
Achieved ISO 9001 (quality management) and ISO 14001 (environmental management) certifications and became Constructionline Members.
Gained OHSAS Certification (now ISO 45001 for occupational health and safety).
Won the Altius Assured Award for compliance and business excellence.
Formed a Yale Smart Security partnership, bringing customers advanced smart lock and connected home security solutions.
Partnered with Gunnebo, expanding our services into specialist areas like entrance and access control, secure storage, and electronic security.
Became Google Partners, enhancing our digital presence and marketing reach.
Launched our bespoke job management app, streamlining job allocation and management across the locksmith network.
Became official supporters of National Home Security Month, and have since been regular contributors. Sharing content, advice, and top tips to help raise awareness of home security across the UK.
Adapted and continued to serve customers safely during the COVID-19 pandemic, implementing strict safety protocols.
Introduced remote working solutions and digital tools to support staff.
Completed a major overhaul of our bespoke job app, adding powerful new features to boost locksmith efficiency and improve customer service.
Secured a nationally-exclusive contract with a leading supermarket chain, providing locksmith services across almost 1,000 UK locations.
Expanded into the automotive sector with LockRite Auto, offering specialist vehicle locksmith services.
Whilst LockRite is a national name, each of our locksmiths runs their own local business. They live in, or close to the communities they serve, which means when you call LockRite, you're speaking to a locksmith who understands your local area and its security needs.
This local knowledge, with the resources and standards of our national network, ensures that every LockRite Locksmith can deliver a consistent, high-quality, expert service, while still offering the personal touch of a local business. Many of our locksmiths have their own stories of achievement, from earning specialist certifications in smart security and auto locksmithing, to introducing new security services in their areas. Some have been part of the LockRite network for over 15 years, bringing a wealth of experience that continues to benefit our customers. Our very first locksmith, who launched in 2007, is now planning his well-deserved retirement after 18 years of trading.
Each LockRite locksmith takes pride in building strong customer relationships and ensuring people feel safe and secure. Alan Hickman, who has been a LockRite locksmith for over 13 years, put it best:
"We take pride in our customer relationships and are dedicated to leaving customers satisfied, safe and secure with the peace of mind that goes with a job well done."
As we celebrate 18 years in the locksmith industry, we're not just reflecting on the past; we're planning for the future. We are incredibly proud of LockRite's achievements, and we will continue to invest in training, technology, and business partnerships that keep LockRite at the forefront of the security sector.
Our thanks go to our customers for their trust, our locksmiths for their dedication, and our partners for helping us bring new solutions to market. Here's to the next chapter in the LockRite story.
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